Privacy Policy

Privacy Policy

Effective as of January 2026

Kenekts Global Learning, Inc. ("Company," "we," or "us") respects your privacy and is committed to protecting it. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website at kenekts.com or susanhearn.com (the "Website"), enroll in our courses and programs, participate in coaching sessions, or subscribe to our newsletter.

By using the Website or any of our services, you agree to the terms outlined in this Privacy Policy and our Terms & Conditions. If you do not agree, please do not access or use the Website or our services.

Children and Age-Based Use

Users Under 18

The Website and our programs are intended for users 18 and older. If you are between 13 and 17, you may only use the Website with the consent and supervision of a parent or legal guardian.

Children Under 13

We do not knowingly collect data from children under the age of 13. If we discover that we have collected data from a child under 13 without verified parental consent, we will delete that information immediately. If you believe we may have data from or about a child under 13, contact us at hellothere@kenekts.com.

Information We Collect

Information You Provide

We collect information you voluntarily submit when:

  • Filling out forms or surveys

  • Communicating with us via contact forms or email

  • Registering for courses, programs, or our newsletter

  • Making purchases

  • Scheduling coaching sessions

  • Providing feedback or participating in interactive features

This may include your name, email address, phone number, payment information, and any other information you choose to provide.

Information We Collect Automatically

As you browse our Website, we use tracking tools like Google Analytics and cookies to collect data such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on site

  • Referral links

  • Geographic location (general, not precise)

This information is used for statistical analysis and to improve our services. It does not include personal identifiers unless you provide them.

Cookies and Tracking

We use standard tools like cookies and server logs to understand site behavior and usage patterns, including:

  • Session duration

  • Navigation paths

  • Returning visits

  • Social media pixels (e.g., from Facebook, Instagram, LinkedIn)

These may be used for internal reporting and to customize the ads you see on other platforms.

Third-Party Tools & Cookies

Some features or ads on our site may be served by third parties who use cookies or other technologies to track your behavior. These tools may collect data across websites to offer interest-based advertising.

We do not control these third parties. If you have concerns about their practices, contact them directly.

How We Use Your Information

We use your data to:

  • Deliver and improve our courses, coaching sessions, and services

  • Personalize your learning experience

  • Respond to your requests and provide support

  • Send our newsletter, The Sip & Click Weekly, and promotional offers (with opt-out options)

  • Process transactions and fulfill purchases

  • Track user behavior for analytics and marketing purposes

  • Improve our content, curriculum, and methodology

From time to time, we may recommend third-party tools or services. If you engage with them through our link, we may receive a commission.

AI Tools and Data Processing

Our programs may involve the use of AI platforms, including but not limited to: ChatGPT, Claude, Perplexity, NotebookLM, Gemini, and Microsoft Copilot. When you participate in our programs, your inputs may be processed through these third-party AI services as part of the learning experience.

We do not claim ownership of your responses, work product, or materials created during the course. However, we may use aggregated, anonymized data to improve our offerings and methodology.

You are solely responsible for any content you create using AI tools during or after the program. This includes ensuring your outputs are accurate, ethical, and comply with applicable laws.

Important: AI tools can generate unpredictable or potentially distressing outputs. Our programs are designed for business development and are not substitutes for mental health treatment, therapy, or medical advice. If you experience distress while using AI tools, discontinue use and seek appropriate professional support.

Email Communication

We protect your email information and do not sell or rent email addresses. All communications comply with the CAN-SPAM Act. Every email includes an unsubscribe link. You can also email us at hellothere@kenekts.com to opt out of marketing communications.

If you are enrolled in a course or have scheduled coaching sessions, you will continue to receive transactional emails related to your purchase and program access.

How We Protect Your Information

We take commercially reasonable steps to safeguard your information using:

  • Encryption (such as SSL) for data transmission

  • Trusted third-party providers (Kajabi, payment processors, email services)

  • Secure data handling practices

However, email is not considered a secure form of communication. Please avoid sending sensitive personal data via email.

Disclosure of Information

We may share your information:

  • With service providers who help us operate the Website and deliver our services (Kajabi, Stripe, Mailchimp, etc.)

  • With legal entities when required to comply with the law, court orders, or legal processes

  • In connection with a business transfer, such as a sale, merger, or acquisition

We do not sell your personal information.

GDPR Compliance (EU Users)

If you reside in the European Union, you have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with a data protection authority

We collect only the data necessary to deliver our services. We will retain it until you request deletion, we stop using the data provider, or it becomes unnecessary for business operations.

Newsletter and Future Live Events

The Sip & Click Weekly

Our newsletter may include industry news, AI developments, commentary, and promotional content. You can unsubscribe at any time using the link provided in each email.

Future Sip & Click LIVE Events

We may occasionally host live virtual events intended for adult audiences (18+). These events may include informal, lightly irreverent conversation rated PG-13. By participating, you acknowledge the tone and content style. We cannot guarantee that all attendees meet the age requirement. You release Kenekts from liability related to misinterpretation or unauthorized participation in these events.

Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through a notice on our Website. The current policy is always available at this page.

Contact Us

Kenekts Global Learning, Inc.
Email: hellothere@kenekts.com

Last Updated: January 2026